Right of withdrawal for consumers (Consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.) 

Cancellation policy

Right of rescission

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods or has taken possession of the goods, if you have ordered one or more goods as part of a uniform order and these are delivered uniformly

To exercise your right of withdrawal, you must inform us Mocica GmbH, Pallaswiesnestraße 37, 64293 Darmstadt, phone number: +06173 9771570, e-mail address: info@triggerdinger.de) by means of a clear statement (e.g. a letter sent by mail, or e-mail) about your decision to withdraw from this contract.You can use the attached model withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation: 

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract.For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. 

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. 

You must return the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the cancellation of this contract in the Pallaswiesenstraße 37, 64293 Darmstadt (z.Hd. Triggerdinger).The deadline is met if you send the goods before the expiry of the period of fourteen days. 

You bear the direct cost of returning the goods. From a return value of 99€ (product prices as on website) we assume the cost of return shipping.

You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

Sample cancellation form (If you want to cancel the contract, please copy this form, fill it out and send it to info@triggerdinger.de with the subject "Return").

To: Mocica GmbH, Pallaswiesenstraße 37, 64293 Darmstadt, E-Mail: info@triggerdinger.de

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following services

- Ordered on (*)/ received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of notification on paper)

- Date(*) Delete as applicable.


Your Triggerdinger Mobility Team